Implementing a Digital Lending Solution for Middle East's largest bank
Key Implementation Strategies for QNB's Successful Digital Lending Transformations
Background
Founded in 1964 and headquartered in Doha, Qatar, Qatar National Bank (QNB) is the largest financial institution in the Middle East and Africa (MEA), with a presence in 28 countries across three continents.
As part of its commitment to innovation, QNB launched a greenfield project to digitize its manual credit processing operations. Facing tight timelines, budget constraints, and prior setbacks with software rollouts, the bank prioritized strategic implementation choices. By partnering with Axe Finance, QNB successfully streamlined its complex Corporate Credit lifecycle, advancing its digital transformation journey.
KEY CHALLENGES
HOW AXE FINANCE EFFECTIVELY TACKLED THESE CHALLENGES
AIM
Approach
Early
Delivery
Strong
Leadership
The successful completion of the first phase sets a clear and confident direction for the entire project, establishing a strong foundation that ensures smooth execution in subsequent phases.
By actively looking for frailties in the project plan and addressing them early, the team ensures potential risks are mitigated before they can affect timelines or outcomes. This proactive approach helps avoid setbacks and surprises.
The Project Owner’s active involvement goes beyond just attending Steering Committee meetings; they are engaged at all levels, ensuring that the project stays on track and any obstacles are promptly addressed.
Clear, transparent communication with all stakeholders, from project teams to senior management, keeps everyone informed and aligned, leading to smoother decision-making and fewer misunderstandings.
Investing in detailed scoping from the outset ensures that all aspects of the project are well-defined and understood, minimizing confusion and setting clear expectations for all stakeholders.
