Lenders face heightened workloads and redundant tasks to avoid regulatory compliance lapses. Relying on error-prone manual systems exacerbates the problem, leading to slow loan servicing processes.
ACP Loan Servicing automates post-approval credit lifecycle events, delivering seamless user experiences through a comprehensive digital loan solution. Offering advanced features and limitless customization options, it ensures efficiency, customer satisfaction, and self-sufficiency, ultimately reducing the Total Cost of Ownership
DOWNLOAD ACP LOAN SERVICING PRODUCT SHEET
Loan servicing step by step autopiloting
1/ Fetching Customer Active Contracts
Ensuring precision and seamless loan management
2/ Loan Servicing Event
An array of preconfigured loan servicing events including deferral, limit reallocation, and mitigant value adjustment.
3/ New Servicing terms & Conditions Simulation
Pricing conditions, and corresponding fees and penalties
4/ Documents attachement & Write ups
Instantly generate new contracts to reflect loan servicing updates
5/ Approval & Activation Process
Impact on GL and event-driven transaction archiving
6/ Reports & Servicing Monitoring
Continuously monitor the evolution and trends of DPDs, total payments, average approval TATs, and other KPIs.
Smart automation
Covering every step of the loan servicing process
Comprehensive multi-segment loan servicing solution
ACP allows the automation of all post-approval events:
- Early settlement (full/partial)
- Re-negotiation
- Installment deferral
- Restructuring
- Rescheduling
- Consolidation
- Write-off/Write-down
- Limits reallocation
- Events on collateral/guarantee
- Overdraft interest calculation
- Repayment feedback and billing settlement
- Classification/declassification (Loans & counterparty)
- Past due penalty calculation
- Interest/amortized fees accruals
- Variable rate change impact
- Mitigant value adjustment
- Automated steps on all loan servicing events.
- Communicate instantly with customers and internal bank stakeholders through multiple channels.
- Customized loan servicing dashboards to track full portfolio performance and monitor reports.
- Automated accounting process for all loan servicing events (single and batch events).
- Efficient monitoring of loan profitability by generating & recording accounting entries for each event.
- Real-time communication between CBS and ACP Loan Servicing accounting engine.
- Efficient risk mitigation and anticipation of borrowers’ needs through daily batch processing.
- Configurable accounting engines as per local regulations thanks to a multi-chart of account schemes.
- Complete self-sufficiency through drag-and-drop, zero-code GUI configurations.
- Enhanced risk mitigation and lower default rates with AI-driven Early Warning Systems (EWS).
- Improved collections efficiency and higher recovery rates facilitated by ACP Collection and Recovery.
- Accurate provisioning calculations with comprehensive input capture.
- Automated collateral valuation aligned with bank policies and centralized portfolio management.
- Seamless, real-time customer experience across all platforms enabled by ACP Omnichannel.
- Effortless interactions across various devices for a low-touch experience.
Axe Credit Portal is trusted by :
Société Générale Group
Société Générale Group is growing business very rapidly and successfully in around 20 African countries. To support its development and fully catch the continent’s growth potential, we were looking for a cutting-edge credit granting tool, that adjusts to multibank setup and allows for digital, reliable, and fast processing. We are very confident that Axe Finance's technology will significantly contribute to making our clients’ experience even more unique.
Explore the Societe Generale customer story
Ready to further explore ACP Loan servicing solution
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